Frequently Asked Questions

• Why do I have to sign up for a Winner’s Edge account to enter the Contest?

  For the Welcome to Wintario Contest, all participants are required to sign up for a free Winner's Edge account to confirm their eligibility.
  
  Your Winner’s Edge account is your exclusive ticket to information about OLG retail products and related promotions. Fully customizable to your unique preferences, you can opt-in to receive winning lottery numbers and lottery jackpot alerts, breaking lottery and retail sports news and updates, the latest lottery contests, exclusive coupons and more. Signing up only takes a couple of minutes, and it’s easy to change your account preferences or unsubscribe at any time.

• What is the Welcome to Wintario Contest?

  From August 18 to October 19, 2025, OLG is celebrating its 50th anniversary by thanking our players with the Welcome to Wintario Contest. Enter for a chance to win a $1 million grand prize plus 50 secondary prizes of $1,000 each. The contest is free to enter for Winner’s Edge account members, as explained in more detail below.

• How do I enter the Welcome to Wintario Contest?

  There are two ways to enter the Welcome to Wintario Contest.

  1. Contest participants must register for a Winner’s Edge account. If you do not have a Winner’s Edge account, you can register for free now. All required information must be provided, including agreement to the Official Rules and Regulations and the Winner’s Edge terms. The contest participant must verify their email address by clicking on the link provided in the automatic email to officially enter the contest. If you already have an account, log in now. Winner’s Edge account holders must then log in to the Welcome to Wintario Contest website.
  2. Once you log in, you will be asked if you agree to the contest rules. If you indicate that you have read and agree to the Welcome to Wintario Contest rules, click or tap the Enter Contest button on the contest homepage to officially enter the contest.

• Do I have to purchase an OLG ticket to participate in the Welcome to Wintario Contest?

  The Welcome to Wintario Contest is free to enter; no purchase required. Anyone who meets the contest eligibility requirements can participate as long as they have a Winner’s Edge account.

• Who can participate in the Welcome to Wintario Contest?

  The Contest is available in Ontario only and only open to those residing in Ontario who are eighteen (18) years of age or older at the time of the Contest and who have a valid Winner’s Edge account.
  
  The Contest is not open to volunteers, employees, officers, directors, representatives or agents of any of the Alcohol and Gaming Commission of Ontario; the Ontario Lottery and Gaming Corporation (OLG); the respective parent companies, subsidiaries, affiliates, prize suppliers, advertising/promotion agencies of any of the foregoing parties mentioned above; and any entity involved in the development, production, implementation, administration, judging or fulfillment of the contest, including Splashdot (the Contest Administrator) and those with whom any of the foregoing persons are domiciled, whether related or not.
  
  Please see the Rules & Regulations for details.

• What are the odds of winning in the Welcome to Wintario Contest?

  Odds of winning any prize depends on the total number of participants entered at the close of the contest. Participants have equal odds of winning either one (1) grand prize or one of the fifty (50) secondary prizes. Only one prize is available to be won per person.

• Are retailers eligible to enter this contest?

  Retailers can participate in this contest.

• Is there a skill-testing question I need to complete correctly before receiving my prize?

  Yes, a winner must correctly answer a mathematical skill-testing question and complete a waiver before having their prize awarded.

• How will the draws be conducted?

  Please click the link to the contest Rules & Regulations for draw process details.

• When will the winners be contacted?

  The potential winners will be notified as soon as reasonably possible following the October 23, 2025, draw date. Attempts will be made to contact a potential winner at the telephone number/email address listed in their Winner’s Edge or OLG.ca account. A potential winner will have five (5) business days after initial contact to provide proof of eligibility and to claim their prize.

• When I sign up for any of these services, how will I know my sign-up is complete?

  Once you complete the sign-up process, a confirmation email will be sent to your email address (the same email address you used when signing up). This email will contain a link to activate your account and officially enter the contest.

• How can I change which emails I am receiving?

  Log in to your Winner’s Edge account, scroll down to Email Preferences and click the “Update Email Preferences” button to review your account preferences. Under the Winner’s Edge Email heading, make your desired changes, click “Change Email Preferences” and your selections will be updated.

• What if I only want to receive Jackpot alerts when the Jackpots are big?

  You can choose to receive Jackpot alert emails for just the big Jackpot amounts by selecting “High Jackpots only” when you sign up or when you edit your preferences. If you select this option, you will receive Jackpot alert emails only when the LOTTO MAX Jackpot amount is $20 million or more, or when the LOTTO 6/49 amount is $10 million or more.

• How can I receive information about lottery contests?

  If you select the option to receive newsletters, you will receive updates about lottery products, news and contests.

• What if I no longer wish to receive a specific email?

  You can opt out of our email program at any time by either using the unsubscribe link contained in any OLG Winner’s Edge email sent to you or by logging in to your account and updating your email preferences.

• What if I would like to participate in research or surveys?

  If you wish to receive invitations for research or surveys, select that option under your email preferences. You’ll be helping us improve our products and services.

• What type of information can I expect to see in your email newsletters?

  Email newsletters will provide lottery news, such as information about new lottery games, upcoming promotions, winners and exclusive offers and contests. Retail sports news will also be offered including information about coupons and upcoming seasons and games.

• How long do you keep my information on file?

  Your information will be kept, and your account maintained as an active account, as long as you are participating in one or more email services (for example participating in email subscriber-exclusive contests), contests, coupons or other services associated with your Winner’s Edge account. We will also continue to keep your information as long as you are still reading our email messages and if we do not receive frequent bounce-backs from your email address.
  
  If you are not subscribed to or participating in a service, and your email account has not been active for a period of two years from the date of last activity or original registration, whichever comes later, we will remove your records from our mailing list and we will no longer email to that email account, unless you re-subscribe to our email services.

• If I signed up for an OLG Contest through Winner’s Edge in the past, do I need to create a separate account just for the Welcome to Wintario Contest?

  No. If you signed up for a Contest through Winner’s Edge in the past, then you can use those log-in credentials to participate in the Welcome to Wintario Contest. When logged in, you can also edit your account preferences at any time.

• Why am I getting the error message “Email address is already in use” when I try to sign up for a Winner’s Edge account?

  If you receive this message, and you have not already signed up for an OLG Winner’s Edge account, it is possible that someone else has signed up using the same email address. An email address cannot be used by more than one person. If you believe this message is incorrect or require additional assistance, contact the OLG Support Centre at 1-800-387-0098.

• Why can’t I log in? The site isn’t recognizing my information.

  You may have entered your email address or password incorrectly. Check that you haven’t made any typos and that Caps Lock is off. Also make sure you haven’t entered any spaces. If you continue to have an issue, go to the Forgot Login page.

• What if I forgot my password?

  If you’ve already signed up for an OLG Winner’s Edge account, and have forgotten your password, go to the Forgot Login page.

• I no longer have access to the email address that I signed up with. What should I do?

  If you have forgotten or no longer have access to the email address that you signed up with, contact the OLG Support Centre at 1-800-387-0098 for assistance.

• How do I change the email address in my profile?

  To change your email address, you must log in to your Winner’s Edge account and update your profile.

• How do I change my phone number, address or other information I signed up with?

  To change your phone number, address or other information you signed up with, you must log in to your Winner’s Edge account and update your profile.

• Why do I have to enter my date of birth when registering for a Winner’s Edge account?

  OLG has firm policies and procedures to protect against minors participating in any lottery or sports game or contest or engaging with our websites. Members must provide their date of birth in order to confirm that they are at least 18 years of age.

• What does OLG do with my personal information?

  Protecting the privacy and confidentiality of personal information is important to us. The collection, use and disclosure of personal information by the OLG are governed by The Province of Ontario’s Freedom of Information and Protection of Privacy Act. Please visit our Privacy Policy page for more information.

• Is this account the same as my OLG.ca account?

  No. Winner’s Edge is not a gaming site. Only your OLG.ca account can be used for gaming purposes. Winner’s Edge accounts provide information and updates on retail-focused lottery and sports products and related promotions, along with jackpot alerts and winning number details.

If you need further assistance or have questions that are not available on this help page, contact the OLG Support Centre and we'll be glad to assist. For additional information, check the Program Terms and contest rules for details.